Terms of Use

Terms and Conditions

Payment Terms/Establishing Credit

Payment by credit card or PayPal is encouraged. Your card will be billed at the time you place your order. All major credit cards are accepted.

If you are purchasing custom items or desire to establish credit terms, you must submit to us satisfactory credit references and banking account information. Once your credit is established, our terms of sale are NET 30 days from the date of our invoice to you. Overdue accounts will be subject to a 1.5% per month interest charge on the unpaid amount including interest. We may cancel or change credit terms at our discretion including requesting advance payment at the time you place your order. To request a Credit Application, please contact us atsales@colortrieve.com or call (800) 225- 4805..


All amounts due for sales, use, excise and other similar taxes are your responsibility and will be added to your invoice unless you are exempt from the tax. If you are claiming a tax exemption, you will be required to supply us with your tax exemption certificate and number.

Cancellations/Change Order

Once you have placed your order, you may not cancel or change your order without our written authorization. You will be charged for any cost of making changes to your order or for any cancellation costs.

Custom Product Quotations

In order to obtain pricing for a custom product, please contact us at sales@colortrieve.com or call (800) 225-4805. We will need a detailed description/specifications of the custom product in order to provide you with accurate pricing. Our quotes are generally good for forty-five (45) days.


Shipping terms are included in a separate tab under Customer Service.

Returns and Exchanges

Returns and exchanges are covered in separate tab under Customer Service.


We respect the privacy of our customer. Privacy is covered in a separate tab under Customer Service

Conditions for Use of this Site

The entire content included in this site is copyrighted as a collective work under the United States and other copyright laws and is the property of Colortrieve Systems Inc. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with us or purchasing products from us. Any other use, including but not limited to reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in advance by us.

In the event that a product is mistakenly listed at an incorrect price or with incorrect specifications, we reserve the right to refuse or cancel any orders placed for that product, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged, we will promptly issue a credit to your card in the amount that had been charged.

Harassment in any manner or form on the site including via email, text, chat, or otherwise, is strictly forbidden. The use of obscene or abusive language is also strictly forbidden. This site may not be used to upload, distribute, or otherwise publish any content without our prior authorization. This site may not be used to solicit others to join or become members of any other commercial online service or other organization without our prior authorization. Finally, we do not and cannot review all communications and materials posted to or created by users accessing the site, and we are not in any manner responsible for the content of these communications and materials.

Our site may link to sites operated by third parties. We have no control over these linked sites which will have separate privacy and data collection policies. These linked sites are only for our users convenience and are to be used at their risk. Nonetheless, we will seek to protect the integrity of our site and the links placed upon it and therefore request any feedback on not only our own site, but also for sites it links to as well (including if a specific link does not work).


The use of this site is governed in all respects by the laws of the Commonwealth of Massachusetts, without regard to choice of law provisions. Failure by Colortrieve to enforce any provision of these terms and conditions shall not be construed as a waiver of any provision or right.